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Monday, November 25, 2013

Sector Focused Career Fair - Shared Services and Outsourcing

Did you know that last week Talent Corporation Malaysia Berhad (TalentCorp) hosted a Sector Focus Career Fair (SFCF) today at University Teknologi Mara (UiTM). SFCF UiTM was a joint effort between TalentCorp, Graduan, MDeC and UiTM. The focus areas for the fair were Shared Services and Outsourcing (SSO).

I myself am working in Shared Services and Outsourcing industry, which specialized in IT SSO. Previously I was working in Hewlett-Packard (HP), which has an IT SSO business unit. We work for HP but are supporting the IT infrastructure of our customers that outsourced part or all their IT infrastructure to HP to minimize their IT cost.

Two years ago I left HP and joined JT International (JTI) as a Data Center Operation Analyst. In JTI, my department is somewhat like a shared services that supports JTI's data center infrastructure around the globe. My department doesn't only support Malaysia. The different between working is HP and JTI is that the former is serving external customers while the latter is supporting internal customers.

SSO is a growing industry and there are a lot of demand. Malaysia seems to be one of the choice for Multi National Company to set up at SSO hub such as Global IT Services or Global Finance Services or Global Business Services. Yes, SSO is not limited to IT services.

According to Johan Mahmood Merican, CEO of TalentCorp, “The success of our Economic Transformation Programme (ETP) depends on having the right quantity and quality of talent, to support Malaysia’s priority sectors to move up the value chain and continue growing. Malaysia certainly has a strong pipeline of young talent. TalentCorp and UiTM are hosting this SFCF to provide exposure and attract our young Malaysian graduates to pursue an exciting career with the fast growing shared services sector. We certainly believe it is a win-win proposition – through a career in shared services, our young graduates will enjoy an international experience from right here in Malaysia and at the same time, our graduates can play their part in contributing to the success of the industry and Malaysia’s transformation. “

“UiTM’s vision is to establish its reputation as a premier university of academic excellence, able to produce dynamic individuals of world-class standards and globally competitive with sound ethical standing. Here we aim to enhance the knowledge and expertise of the next generation of talents in all fields of study through professional programmes, research work and community service based on moral values and professional ethics. In this globalised world, we welcome such initiatives as this sector focused career fair as it provides our students with a solid platform to explore critical industries like SSO and to contribute towards Malaysia’s growth,” said Professor Dato’ Dr. Abdullah Mohammed Said, Deputy Vice-Chancellor of Student Affairs, UiTM.

SFCF UiTM is supported by more than 30 companies, including AIG, DHL, Electrolux, Frost & Sullivan, GlaxoSmithKline, HP, IBM, LaFarge, Sime Darby and PwC.

The SFCF provides an opportunity for graduates to meet with CEOs and senior HR representatives of participating companies, while providing a platform for companies to scout for potential talent from universities in Malaysia. Several critical industries are in need of top talent, and the undergraduates are able to use this opportunity to better understand these developing sectors in Malaysia. The companies also have the opportunity to educate the public about industry developments, sectoral branding and increase understanding of the SSO sector.

The two-day event included Career Talks and Couch Corner Slot. Career Talks is a platform developed for the young generation to engage with prominent industry leaders while the Couch Corner Slot was designed for the visitors, especially students, to interact with the companies in a relaxed atmosphere.

For further information on TalentCorp and SFCF, please visit or